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FAQS

Question coconut oil products available (cosmetic grade / food grade) ?
Answer

We manufacture virgin coconut oil as raw material for both cosmetic and food industries.


Question
Traceability of our raw material ?

a. area grown

b. use of pesticides in the growing
Answer
Our coconut farm cannot serve our capacity ,so we have 4-5 contracted agents to provide the coconuts for our factory. That means we’re really concern for the process of collecting coconuts to be our raw material. We collect only coconuts that reach our standard.

After strict collecting, we test both of physical and chemical properties such as color, odor, bleaching agent, chlorine etc. to make sure that we have the best raw material. Moreover, we also test pesticides inspection every year to whether our product is contaminated. However, pesticide testing depends on season and some conditions. For example, we test more often when insect outbreaks.

Question

3) Details about our cold-process extraction

a. What is our process and maximum processing capacity per month ?

b. Do we have analysis report for mineral oil, silicon, sulfur, iron and residual hexanes ?

c. Do we use any solvents, processing agents, diatomaceous earth, etc. in production line or cleaning the tanks and pipes after production?

d. Do we take samples for testing during production ?

Answer
a. Our cold pressed virgin coconut oil is produced by centrifuge process and more specific techniques received from our experience without any additives and anti-oxidant substances. We use only 10 - 15 minutes to transform coconut meat to virgin coconut oil. With this quick action, the coconut oil is able to keep fresh coconut smell and maintain all necessary substances, prevents undesirable chemical reactions which effect to rancid coconut oil. We manufacture around 100,000 liters/month generally and maximum around 150,000 liters/month.

b. We don’t use any solvents in process both manufacturing and cleaning. Our product has only natural iron mineral.

c. We use only hot water to clean the tanks and pipes during production batches and also at the end of the day

d.We take samples in every batches during production for inspection both physical and chemical properties. Our 1 batch can produce virgin coconut oil for 150 liters.

Question

How is the density of our virgin coconut oil ?

Answer
Our product, virgin coconut oil has a density of 0.89 - 0.90 g/cm3 which is lower than other processes , so it can be absorbed through skin easier , not feel sticky and oily.

Question
What is the strong point of us ?
Answer

By our experience around 10 years in this field. We can produce the best virgin coconut oil by using centrifugal process with our specific techniques. Moreover we won the prize from National Innovation Agency (NIA) of Ministry of Science and Technology also. Our product has a small amount of moisture. It can be absorbed through skin quickly (not sticky and oily). Free fatty acid is the lowest , odor and taste are the best .


Question

Which package and size do you have ?

Answer

We have various packages and sizes both plastic bottles , glass bottles and wide mouth glass jars. We also have more barrel sizes such as 5 liters, 100 liters and 200 liters. Our famous package size are 480 ml. glass jar and 500 ml. plastic jar


Question

What is the minimum order for shipment ?

Answer
We recommend 1 full pallet (around 600 - 800 liters) for the best price and good condition of delivery.

Question
What is the lead time in manufacturing and delivery ?
Answer
It depends on order quantity. For example , we use around 3 - 5 days for queuing and manufacturing before shipment for order below 2000 liters .

Question
Could we provide product samples ?
Answer
If you are interested in our product and would like to have some samples, please do not hesitate to contact us via email at musix66@gmail.com . It is our pleasure to provide free samples but postage must be charged to the customer. However, the freight and delivery expenses can be deducted from the invoice when the transaction has really occurred.

Question

What is the terms of payment ?

Answer
L/C or T/T payment.



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